Privacy Policy

Privacy Statement and Disclaimer

Last updated: January, 21, 2025

Important advance remarks:

D.R.L Services B.V. is committed to providing exceptional service to our valued customers. An important part of this service is the delivery of carefully prepared, high quality PDF documents. In order to clarify the quality and intent of these documents, we have created a specific disclaimer for our translated documents that can be read in any of the languages listed here. While we strive to provide accurate and understandable translations, there may be subtle differences in language and interpretation that are not fully captured in the translation. Therefore, we recommend that you always consult the original English document for the most accurate and complete information. Our Privacy Statement and Disclaimer were originally written in English. To underscore our commitment to transparency and clear communication, we have chosen to provide translations in Dutch, French, German, Portuguese, Brazilian Portuguese, Spanish, Polish and Russian.

Customs Duties and Additional Costs

Explanation:

When purchasing products, such as books, you may encounter customs duties or import fees. These charges depend on the country in which you reside and can vary based on local regulations, trade agreements, and the value of the purchased item.

All prices you see in our store include VAT (where applicable) and shipping costs. Please be aware that additional costs, such as customs duties, may be charged when your order enters the destination country. This may sometimes lead to unexpected costs that are not included in the total price you see at checkout.

We recommend contacting the customs authorities in your country for specific information regarding potential import duties and taxes that may apply, so you are not caught off guard.

By considering this information, you can make a more informed purchase and account for any additional costs that may be applicable in your country.

Privacy

Your privacy is of paramount importance to us. We adhere to the relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR). This means we:

• Define our purposes clearly before processing your personal data, as outlined in this privacy statement;
• Store minimal personal data and only the data necessary for our purposes;
• Request explicit permission to process your personal data when required;
• Implement necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data on our behalf;
• Respect your rights, such as the right to access, correct, or delete your personal data processed by us.

Email Consent and Communication

By purchasing a product on our site, you agree to receive future emails from us. These emails will primarily contain newsletters about the products you've purchased. If relevant, we may also send you updates about ongoing promotions and opportunities to redeem discount codes. Your consent allows us to keep you informed and enhance your customer experience. You can unsubscribe at any time if you no longer wish to receive these communications.

Digital Products

When you purchase a digital product, we collect your email address. This is solely for the purpose of enabling you to download the purchased product after payment. We believe this enhances your user experience and allows us to provide you with the product efficiently. Furthermore, it’s important to understand that the implementation of the agreement commences prior to the conclusion of the cancellation period. For digital goods, the cancellation right ceases when the execution starts. In simpler terms, the moment you purchase this digital product, the agreement is activated instantly. Hence, the option to revoke a download is not applicable once the download process has started.

Physical Books

In the case of ordering a physical book, we require your full name, address, and contact details. This is because we cannot proceed with the shipping without this information. Rest assured, these details are used exclusively for the purpose of delivering your order. To facilitate this, we require your complete address details to ensure the ordered book reaches you. You will receive a notification when your package is dispatched. In case you’ve opted for home delivery, we will maintain regular communication by sending you emails updating you on your order’s progress. You may also receive additional status updates directly from our distribution center. A precise Track & Trace function will be available for you to monitor your package in real time.

Data Protection and Provision to Other Companies or Institutions

We assure you that we NEVER share your personal data with third parties. Your privacy is of utmost importance to us, and we have implemented strict policies to safeguard your data. With the exception of the parties needed to provide our services, we do not give your personal data to any other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand it in case of suspicion of a crime).

Unsubscribe

If at any point you decide that you no longer wish to receive our emails, you can always unsubscribe. Each of our emails includes an 'unsubscribe' link at the bottom. By clicking on this link, you can easily opt out of our email service.

Contact Details

For questions or insights into your data, please contact:

D.R.L Services B.V.
E-mail: info@theshroudcodes.com
Chamber of Commerce number The Netherlands: 94062900

Cookie Statement

Our website currently does not use cookies. However, this may change in the future. If this is the case, we will clearly indicate this and ask for your consent if necessary. By clicking on 'Accept' you agree to the placement of all cookies as described in our cookie statement.

On the payment page, we will have a specific cookie statement indicating that we store customer data in our database to send them newsletters later, with the possibility for the customer to give or refuse consent.

Statistics and Social Media

We keep statistics on the use of our website. Social media buttons are included in our website. The administrators of these services collect your personal data if you use them.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have entered into a processor agreement with Google. It contains strict agreements about what they can keep track of. We allow Google to use the information obtained via Google Analytics for other Google services. We do not allow Google to anonymize the IP addresses.

Security

Security of personal data is of great importance to us. We ensure that your data is well protected with us. We always adjust the security and pay close attention to what could go wrong.

Changes Privacy Statement

When our website changes, we naturally also have to adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes to you.

Your Rights

If you have questions or want to know what personal data we have from you, you can always contact us. See the contact details below.

• Get an explanation about which personal data we have and what we do with it;
• Insight into the exact personal data we have;
• Having errors corrected;
• Having outdated personal data removed;
• Transfer of personal data to another party;
• Withdrawal of consent(s);
• Limit a certain processing;
• Object to a certain use.

Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

We will generally comply with your request within a month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you of this in good time.

Disclaimer

All texts on this website are copyrighted. It is not permitted to copy, distribute or otherwise disclose the texts without permission. The articles and blogs are written from personal experience, education or acquired knowledge. This website is not an official care institution/financial institution/institution. The information in the articles on this website may be outdated.

File a complaint

If you want to file a complaint about the use of your personal data, you can send an email to info@theshroudcodes.com. We handle every complaint internally and communicate this further with you.

If you think that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.

Contact details

D.R.L.Services B.V.The Netherlands.
E-mail: info@theshroudcodes.com